Safe team communication

Community Standards

Team chat should help people play, coach, and organize softball without abuse or intimidation.

Be part of the team.

Use team chat for league and team communication. Treat players, coaches, officials, volunteers, and families with respect, including when you disagree.

Content that is not allowed

  • Threats, encouragement of self-harm, intimidation, stalking, or targeted harassment.
  • Hate speech or attacks based on race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability, or another protected characteristic.
  • Sexual exploitation, unwanted sexual content, or content that endangers a minor.
  • Impersonation, scams, malicious or disguised links, spam, or attempts to obtain passwords and private credentials.
  • Sharing another person's sensitive personal information without permission.
  • Repeated profanity or disruption intended to make team chat hostile or unusable.

Filtering, reports, and blocks

Messages are checked by automated rules before posting. High-confidence threats, hateful language, and suspicious links are rejected; configured profanity is masked.

Signed-in members can report a message and block its author from the message controls. Blocking hides that author's messages and reactions and suppresses their chat push previews for the blocker. It does not change either person's official roster status.

Moderator response

League administrators and the site superuser receive reports in a private moderation queue. The target is to review new reports within 24 hours. Moderators may dismiss a report, warn a member, temporarily mute chat, suspend league chat access, or escalate a serious or repeated violation to a platform account ban.

Immediate danger should be reported to local emergency services. The in-app report system is not an emergency service.

Questions or appeals

Use the published support channel for safety questions or to request review of a moderation decision. Include the league name and relevant account name, but never send a password, passkey, recovery code, or session token.

Contact support